Cookie Policy
1. What is a Cookies Policy;
Our Company under the name ‘’Astor Hotel S.A.’’, with headquarters in Athens, [16 Karageorgi Servias Str., 10562, tel.: +302103351000 και e-mail address: reservations@astorhotel.gr ], (hereinafter referred to as ‘’the Hotel’’ or ‘’Astor Hotel’’) hereby provides its website users/visitors with information about the use of Cookies (online tracking) on this website.
In particular, we hereby inform you about the concept of Cookies, the type of Cookies we install, the type of data they collect, the purpose and the recipients to whom these data may be transferred. Moreover, through this Policy you can be informed about how you can set up or deactivate Cookies, depending on their type. Cookies are used on the website of our hotel, for the purpose of your navigation on the website, the use of digital services (room reservation), as well as for statistical purposes in order to highlight the areas which are useful or popular. Sometimes, in the case of an active advertising campaign, Cookies may be used to display personalized advertisements.
Upon logging in, the user indicates acceptance or non-acceptance of the use of Cookies through the corresponding window at the bottom of the page (left bottom). In this window, the user is provided with the following alternative options:
- The option ‘’I accept’’: the user provides his/her consent for all categories of Cookies
- The option ‘’I do not accept’’: the user has the possibility to reject all categories of Cookies except the absolutely necessary ones
- The option ‘’More settings’’: On the most settings page the user, in the analytics Cookies category, can choose “Yes” or “No” or “Only Anonymous Statistics” (for statistical analysis of visits through IP address anonymization). In the category of marketing Cookies, the user can choose “Yes” or “No”, while in the category of absolutely necessary (operational) Cookies there is only the option “Yes”.
2. What is a Cookie
Cookies are small (digital) text files that are installed through the browser of the user/visitor of the website, on his/her computer or mobile device (in the browser application and/or in the archive structure of the respective terminal device user), when he/she visits the website.
The use of Cookies is carried out in particular in order to make our website more functional and friendly to you. Cookies allow us to improve your online experience and the services provided to you. We install “first-party Cookies”, i.e. Cookies installed by us ourselves, and “third-party Cookies”, installed by others (e.g. advertising networks), through our website.
Each time you visit the website, you will be asked to accept or reject certain categories of Cookies. If you choose to continue browsing the website, you at least accept the use of Cookies, which are necessary for the functionality of the website and which cannot be deactivated.
3. What type of Cookies we use
Our website uses the following categories of Cookies:
- Necessary/Operational Cookies: These Cookies are absolutely necessary for the operation of our website, so that you can browse the website and use its functions, such as accessing its secure areas. Without them, the services provided to you, such as your registration, cannot be provided.
- Statistics Cookies: Statistics Cookies allow us to collect anonymous information about how you use our website (e.g. which pages of our website you visit frequently, if you receive error messages, etc.). These Cookies do not identify the user/visitor of the website, but the information they collect is used exclusively to improve the performance of our website.
- Marketing Cookies: Advertising Cookies are intended to obtain information about your interest in our website and to provide personalized advertisements linked to your interests. We also inform you that in this context, information about how you use our website may be shared with third-party social media, advertising and analytics service providers.
In the table below, you can find out more about the Cookies we use, by category and provider, and obtain information about them.
Category | Name | Provider | Retention time | Purpose |
Necessary/Operational Cookies | CookieConsent | Cookiebot | 1 year | Stores the user’s consent to Cookies use state for the current domain. |
PHPSESSID | astorhotel.gr | Session | Maintains user session state across page requests. | |
Statistics Cookies | _dc_gtm_UA-# | 1 day | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | |
_ga |
|
2 years | Registers a unique identifier that is used to generate statistical data about how the visitor uses the website. | |
_ga_# |
2 years | It is used by Google Analytics to collect data about the number of visits of each user to the website as well as the dates of the first and most recent visit. | ||
_gid |
1 day | Registers a unique identifier that is used to generate statistical data about how the visitor uses the website. | ||
collect | Session | Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. | ||
Marketing Cookies | _gcl_au | 3 months | Used by the Google AdSense service to evaluate the effectiveness of advertising on websites that use their services. | |
ads/ga-audiences [x2] |
Session | It is used to detect if the user intends to leave the page through cursor movements. This allows the site to trigger certain pop-ups to keep the user on the site or convert them into a customer. | ||
IDE |
1 year | Used by the Google DoubleClick service to record and report actions on the website after viewing or clicking on one of the advertiser’s ads in order to measure the effectiveness of an ad and present targeted ads to the user. | ||
pagead/landing |
Session | Collects data about visitor behaviour from multiple websites in order to show more relevant advertising – This also allows the website to limit the number of times the same advertisement is shown to them. | ||
test_cookie |
1 day | It is used to find out if the user’s browser supports Cookies. | ||
Unclassified Cookies | pagead/1p-user-list/757022291/ [x2] | Session |
4. How to accept the above use of Cookies
Upon entering the website, you will receive a message about the use of Cookies by us, in which you are invited to select the categories of Cookies that you wish to accept or deactivate. With the above selection, you explicitly provide your consent to the use of specific categories of Cookies and we keep a relevant electronic record of your choices.
5. How to deactivate Cookies
In any case, it is at your own discretion to control the use of Cookies, to oppose their use and to withdraw, whenever you wish, your consent, through the above procedure. To edit the Cookies recorded during your browsing click here. If you wish to deactivate (or re-activate) the use of Cookies as a whole for all the pages you visit, you can do so using your browser settings. For more details, please visit the following websites and learn about the necessary actions you need to take.
- Internet Explorer:
https://support.microsoft.com/kb/278835
- Mozilla Firefox:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Google Chrome:
https://support.google.com/accounts/answer/61416?hl=en
- Safari:
https://support.apple.com/kb/PH5042
- Safari for iPad and iPhone:
https://support.apple.com/kb/HT1677
To find out more about how you can manage Cookies, please visit the website www.allaboutcookies.org.
- User’s rights:
The user has control over the processing of his/her personal data and retains his/her legal rights, as provided for in the current legislative framework on the protection of personal data (in particular in the General Data Protection Regulation EU/679/2016) and in detail both in the Privacy Policy of our company as well as in the table below:
Right to be provided with transparent information (articles 12, 13, 14 GDPR). | That is, the right to be informed about the processing of your personal data (right which is being satisfied through this Cookies Policy and also through the Privacy Policy of our website). |
Right of access (article 15 GDPR) to personal data processed. | 1. That is, the right to be aware and receive a copy of the data concerning you. |
Right to rectification of inaccurate data and completion of incomplete data (article 16 GDPR). | That is, you can correct your data and information that the Company maintains. |
Right of erasure of personal data / ‘’the right to be forgotten’’ (article 16 GDPR) | 2. This right is subject to conditions, obligations and any legal claims of the Company regarding the preservation of the data according to provisions of the legislation. The request for the deletion of some or all of the personal data may be granted under specific circumstances and subject to legitimate reasons for retention and continuous processing by the Company. |
Right to restriction of processing (article 18 GDPR) | 3. This right is exercised if, either the data accuracy is disputed, or the processing is illegal, or the purpose of the processing is missing and provided that there is no legal reason for the processing, but the data cannot be deleted. |
Right to data portability (article 20 GDPR) | This right is exercised when the processing is based on consent and carried out by automated means. In this case, upon relevant request of yours, the Company provides you your personal data in a structured, commonly used and machine-readable format. |
Right to object (article 21 ΓΚΠΔ) | 4. This right is exercised on grounds relating to your personal situation in case your personal data are processed for the purposes of the legitimate interests pursued by our Company (article 21 GDPR) and especially your right to object to automated decision-making(article 22 GDPR). |
5. Right to withdraw the already given consent (article 7 paragraph 3 GDPR)
| That is the possibility to withdraw the consent at any time where the processing is based on consent. It should be noted that in this case, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. |
In any case, you reserve the right to contact the Hellenic Data Protection Authority (1 – 3 Kifisias Avenue, 115 23, Athens, +30 2106475600, contact@dpa.gr ), if you consider that your personal data are processed unlawfully or have been infringed. | |
6. Amendments and update of this Policy
The Hotel unilaterally reserves the right to update, amend or revise this Policy, without prior notification to the user, in order to improve its services, harmonizing it with the provisions of the applicable legislation (both national and EU legislation) regarding the protection of personal data.
To this end, we kindly ask users to read this Policy on a regular basis in order to be informed about the changes that have been made. The last updated Policy is always considered valid.
- Useful Contact Details
For more information about what is described in the present Policy, please contact our company at the following contact details:
Data Controller | Astor Hotel S.A. 16 Karageorgi Servias Str., 105 62, Athens, Greece T: +30 210 33 51 000 F: +210 32 55115
|
Data Protection Officer |